Coverage for Onan RV Generators
Onan is so confident in its RV generators, we back them
with a 3-year limited warranty. The longest, most comprehensive warranty
in the business. And it's transferable from one owner to another if you
decide to sell your RV during the generator warranty period.
The Onan RV warranty covers virtually everything that could go wrong
during the first two years of operation. In addition, it covers parts and
labor on major power train and generator parts during the third year.
Q: How do I know if my Onan RV generator is still
A: It depends on the in-service date of the generator. The warranty on
your set began on its in-service date--the day the set was purchased from
a dealer, distributor or factory by its original owner. The warranty on
the set is valid for three years from that date, regardless of whether you
are the original owner or bought the generator used from a previous owner.
Because a generator may remain in a dealer's inventory for an
indeterminate amount of time before being sold to an end user, the date
that a set was manufactured is not always a reliable indicator of its
Q: How do I request warranty service on my generator?
A: Gather your generator records and contact an Onan-certified dealer
or distributor. If your set needs service and is still under warranty, you
will need some proof of its original in-service date to receive warranty
service. If you need help locating the nearest Onan-certified service
location, use the Service Finder on this site or call 1-800-888-ONAN
Q: What is NOT covered by the Onan warranty?
A: Problems caused by improper maintenance or misuse of the generator
are not covered by warranty, even if they occur during the warranty
period. The Onan warranty is the most comprehensive in the business, but
it's essential that you read and follow the maintenance schedule,
operating instructions and generator exercise recommendation in your
Operator's Manual. generator problems caused by improper maintenance or
misuse of the set are not covered by warranty. For example, if a gasoline
generator is not used often enough, fuel "varnish" can
accumulate in the carburetor and fuel pump. If severe enough, this
varnishing can require the replacement of the affected parts. Because this
can be prevented by the owner with proper use, it is not a warrantable
condition and any parts and labor would be at the owner's expense.
Q: Can I purchase an extended warranty?
A: You can if your original warranty has not yet expired. For an
additional charge, full coverage can be extended to five years, through
the Onan Care Extended Warranty. Talk to your Onan-certified dealer for