GENERATORJOE
This is a new pop-up window on top of your GeneratorJoe browser window.
Click TO CLOSE WINDOW and return to GeneratorJoe
| WEB SITE HELP GUIDE | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 Click on the Page Help button above, to get questions answered by PowerPixie! |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| HELP LINKS | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| FAQS Generator - FAQS Transfer Switches | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| FINDING PRODUCTS - OPTIONS & OPTION PRICES - PRODUCT SPECIFICATIONS - HELP INDEX - | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| ABOUT GENERATORS - ABOUT TRANSFER SWITCHES | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GENERATOR AMP CHART - TABLES & FORMULAS - GLOSSARY - NOISE - | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| FRONT PAGE AND SITE-WIDE FEATURES AND FUNCTIONS | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Icon or Symbol | Website features and what they do. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
Under Construction: When this symbol appears on any part of our site it means we are working on that area. We are loading products or revising the format. We will try to get the work done fast but please be patient. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Website Links: The website consists of numerous links and
buttons, each with a helpful function. In this help file is a
description of each link and button. If you want to use the
information from a link or button just Click on it. A LINK is
an underlined word, usually in CAPITAL LETTERS Just
Click
on the link to go to the additional information or function. A
button looks like this.
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Top of Page (Masthead): The top of page shows our logo and has several links to special pages. Click on the links to see the content of these pages. The Masthead is always at the top of the screen. You can always use the Link Bar, Leasing bar, Chat Link and other links no matter where you are on the website. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
® |
This is our logo and HOME button. This logo is shown on every page and if you Click on it, the system will return you to the home page. GeneratorJoe® is a United States Registered Trademark. ® |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| SKU Index, Site Index, More Resources, Information These indexes are used for various purposes. These indexes are NOT intended to be used to fine products. Use the Products menu, the blue bar on the left side of almost every web page on this site. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Resources This is the link you use to exchange links with GeneratorJoe. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Pictures This link is an index to all the pictures files of GeneratorJoe and PowerPixie. We post this to amuse our customers. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
GeneratorJoe® is a small business owned by a service connected disabled veteran. Click the flag for more information. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mail and E-Mail | To send mail to the sales office, to PowerPixie or GeneratorJoe® just Click on the link and your email editor will launch a mail message. Fill out the mail form and Click SEND. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This is the main page of our website. Clicking on this button returns you to the Home page | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This button goes to the Company page. We tell you about our company and the owners. We have pictures of PowerPixie and GeneratorJoe® and other amusing things. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This button goes to our Contact Information page. E-Mail, Fax, Telephone and Mail. Contact us by any method and we will answer you promptly. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This button goes to the tracking page. It allows customers to log in and check on their orders. You need to have a valid order or a saved order in the system and you must have an E-Mail address that was registered along with your password. Type in your E-Mail address and password. You will either be logged in or told that your E-Mail address is not valid. If your order is not in the system, call our office at 707 539-9003 from 9 A.M. to 5 P.M. Pacific Time. This is a California telephone number. If you forgot your password we have an automated utility that will E-Mail you your password, Just Click on the Forgot Your Password? link. Type in your E-Mail address and Click Email My Password. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This button goes to the Login/Register page. If you are a GSA or Commercial Customer with an account you need to log in here to see your special prices. If you forgot your password use the tools on the login page to have you password emailed to you. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This button returns you to this help page. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This button launches the PowerPixie Help Avatar for that specific page. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This page lists Special Sale items. We use this page when we have products on sale for storms, hurricanes and other disasters. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
We rent generators. For more information Click on this button. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
You can
use our E-Lease program to lease or lease purchase any products we
sell The minimum is $3,000 per lease. You can bundle the products,
freight, services and other items into your lease. To apply for a
lease, create a user name and password and fill out the forms. It's
easy and your not obligated to lease until you sign an agreement.
Our leasing company will process your application immediately. If
you would like to calculate the cost of a lease, go to the item you
want to buy and look for this button.
Click
this button and use the built in form. See more information on this
button below on product page help.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
We sell used generators. Click on the button to go to our used generator website. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
We buy generators. Click on the button to bring up a page that will allow you to submit generators for sale. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
. |
GenJoe & the Competition: This handy chart shows how GeneratorJoe® is different from the competition. Click on the button to view | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This button takes you to the FIND page. You can find products by keyword, category, sub-category, price, manufacturer or any combination of these. You can produce a list of generators with the List Maker. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
What are these numbers? |
Cage 1U5V7 - TIN/EIN #943026355 - Duns #054590203 - These numbers are used by government agencies to access our contact information through various government information systems. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
GeneratorJoe® Truck |
This is our
delivery truck. It appears when you ask for a freight quote or when
you check out. Our website calculates freight online, in real time.
Its not a guess, it actually calculates the freight from the factory
to your zip code. No other generator web site has this service. When
you see this button
you may get a freight quote for the product your interested
in, just select the products and Click the button. For more
information on how to use this button, see the product information
pages below |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
GeneratorJoe® STAR |
The GeneratorJoe® STAR program was started to help GeneratorJoe® find useful data, formulas and other information that we could share with our visitors and customers. To find out more Click on the STAR. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
LIVE CHAT ! Talk with GeneratorJoe. If you want to talk to Joe or our engineering staff Click on the flashing image shown on our website. Give it a try. Operators are standing by! When a Live Chat Operator is available this box is always available on the top of the Web page | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
Chat Please Wait This box appears after you page a live chat operator. Please wait and an operator will help you as soon as possible. When a Live Chat Operator is being paged, this box is always shown on the top of the Web page. When the operator answers, a dialog box will appear and you can type your comments into the chat box. The box will appear (sometimes its hidden behind other windows). You will be talking with a real person. Type in your comments and press send. All communications are secure and encrypted. You can safely send your credit card number, phone number and other data, it cannot be intercepted. Get your questions answered, place and order. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
GeneratorJoe® is not available. If a live operator is not available this box will appear. Click on the box and a message pad will appear. Leave your name, email address, subject and comments. Press Send and we will get your message and get back to you promptly. Your message is secure and encrypted. You can safely send your credit card number, phone number and other data through this window. The data cannot be intercepted. When a Live Chat Operator is Not available this box is always available on the top of the Web page. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
FINDING PRODUCTS |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
Left Side Panel Menu | The Left Side Panel contains the Product Categories, Information, Search, Advanced Search, Manufacturer Search, Price Range Search, Shopping List search and Mailing list sign up. See details of each of these groups below. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Product Categories
Clicking Industrial Diesel 1 Phase gets
this |
The products listed in the Left Side
blue panel
are "Categories". Portable
Gasoline", "Industrial
Diesel - 1 Phase",
"Industrial
Diesel - 3 Phase"
are major product Categories. Click
on a Category and you will be transported to the Sub Category page
for those products (unless there is only one page and then you will
be transported directly to the product page). The listings shown are
the Brands (and sometimes multiple
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This is our customer information area. Learn about generators, transfer switches and more. We have provided tables, formulas, operation and safety guides for your use. If you have suggestions for additions to our More Information area please write to us. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
The Search Utility allows you to search by a manufacturers product number, a GeneratorJoe® product number, product name, product size, product description, key words, colors or almost anything else. If you type in "cans", for example, the search engine presents a page of fuel cans and nozzles. If you type in "45 kW" the search engine presents a page of items that contain the words 45 and kW. You can then select an item from the page to view. Type in what you want to search on and Click Go. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Advanced Search | If you Click on Advance Search a dialog box will appear. You can narrow your product search to by exact phrase, partial words, any word or all words. You can even search by Categories, Sub-Categories, Minimum and Maximum Price. You can use all of these criteria to search for one product or a group of products all in the same search. Type in or select what you want to search on and Click Search. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
The Manufacturers Search Utility allows you to search by a manufacturers name. If you type in "Onan", for example, the search engine presents a page of Onan generators. This a handy way to list all the products from one manufacturer. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
The Price Range Search Utility allows you to search by a Price Range. If you Click on <$2001 - $3000 link, for example, the search engine presents a list of products priced between $2,001 and $3,000. This a handy way to find all the products in a price range. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
Fill in your email address and press GO. You will be added to the GeneratorJoe mailing list. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
SUB-CATEGORY & PRODUCT PAGE FEATURES AND FUNCTIONS |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
When you click on
on a sub-category menu you will land on a page showing all the models and
prices for the sub-category you selected. Starting at the top of the page we
will describe the Icons and features you will see.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Navigation Indicators and Navigating around the Website |
At the top of each page
as you browse for products, a Navigation Indicator appears. This
indicator shows the path you traveled to arrive at the page you are
on. You can copy this link "chain" for navigating to this very place
again. You can also copy the URL in the address box in your browser
or save the page as a "Favorite" in your browser.
When you save that URL and Click on it you will go to the specific
page again. You can also use the Navigation Indicators to navigate
back up the "chain". Simply
Click
on a Navigation
Indicator Link and you will be transported back to that specific page. You
can Click
on any link in
the chain and move to it.
For even greater navigation ease, you can always Click on any Link or Category on the Left (blue column) or Top of Page areas that are always visible and you will be instantly transported to that specific area. The Navigation Indicator will automatically be reset to show you where you are. Click on any part of the Navigation Indicator Link and you will be transported to that specific page.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This is Picture View, When in Picture
View, the "Click for List View" button is
displayed. Click to change views.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This is List View, When in List View the "Click for Picture View" button is
displayed. Click to change views.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Product Groups |
This is an example of a
Product Group or Series listing. All products in this product group
or series will be shown grouped together, but each item will be
shown separately when you click
 . (You can then select
the product you want to purchase and if you click
again you will see all the
products details and options. You are now on the product page and can then select Models, options and accessories for that
product. When you
Click
"BUY" all the items with the options and accessories are
moved to the shopping cart.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Product Sub-Categories
|
This page that appears when you Click on the "Click for Models & Prices" button for GENERATORJOE, Industrial - Diesel - Centurion™ (I, K & Y) as shown in the PRODUCT CATEGORY box above. All the products in this sub-category are shown grouped together, but each item will be shown separately. (See SKU or Product ID below.). You can Click on "VIEW" to go to the details for that product. Note that you can see the Brand, Series name, Size in kW and kVA in 60 and 50 hertz, Model number, Engine Brand & Model, phases, fuel used, cooling method, RPM, start method & emissions. This is a unique summary of each generator and is only available on GeneratorJoe.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
If you click on this button it will add the generator to a compare
list. You can click up to 5 generators to compare. As you add each
generator a list will appear at the top of the page. The system wont
allow you to add a generator more than once. You can remove
generators by clicking remove on the compare list. when you are
ready to compare click on
on
the compare list. A page will appear showing all the relevant
information on each unit side by side. You can print the compare
list on your printer. If you want to compare generators on
printed paper forms you can go into each product and click on
Product Details
button or click Product Details on the sub-category page. When the
page appears print it. Every generator except PTO and Two Bearing
generators on the website has a Product Details page to print.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Product Page |
When you click
on the SUB-CATEGORY page or on the group area of the
sub-category page you will land on a PRODUCT PAGE. The product page
contains many unique information areas for each product. We will describe
each area for you below. Click
PRODUCT PAGE LINK to see a typical product page so you can follow
along with this help page.
Select the model you want and then select the options and accessories for that item. As you select models, options and accessories the price automatically updates. You can see the cost of an option or accessory (either adding or subtracting charges in dollars), inside the option or accessory window. When you Click "BUY" all the items with the options and accessories are moved to the shopping cart. Some items provide "No Model Selected" as an option in the Model option window, that will subtract the cost of the base unit for the price shown, so that accessories can be purchased separately. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Product Picture & Enlarge Picture | This is a picture or pictures of the product and the pictures can be enlarged by clicking on Enlarge Image. Clicking Shrink Image reduces the picture size to save screen space. Additional pictures may appear at the bottom of the product page. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Email To Friend (This Item) | To E-Mail info about this item to a friend, click on the link and fill out the form. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Product
Title Bar Description, SKU & Model Sub Title Details |
This bar provides a summary of the item. It shows
the Brand, Series name, Size in kW and kVA in 60 and 50 hertz, Model number,
Engine Brand & Model, phases, fuel used, cooling method, RPM, start method &
emissions. This is a unique summary of each generator and is only available
on GeneratorJoe. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Product Price Bar |
This bar provides important information on the product. You can see stock/build to order time, shipping method, lease cost and calculator, List Price, your savings, Our Price, Quantity setter and BUY action button. Each button or function is explained below.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Built to Order or Stock Level or Count |
The "stock" space will show time to build a unit or the quantity in stock or stock status or other information about the product. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ship Via | Ship via show the method or carrier used to ship this product. If other choices are available for shipping they will be shown during checkout. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Lease Info | This is the amount of a payment for Lease Purchase financing based on average credit for 60 months. Click Lease Info button to launch the Lease Calculator that estimates other payment periods etc. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| List Price | This is the manufacturer's list price for the base product and all the options selected. This amount updates automatically when options are selected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| You Save | This is the amount you save off List Price for the base product and all the options selected. This amount updates automatically when options are selected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Our Price | This is Our Price for the base product and all the options selected. This amount updates automatically when options are selected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Qty (Quantity) | This is the quantity of the item you want to purchase. Change the number and click the arrow to calculate multi-units prices. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Add to Cart BUY | If you want to buy the base product only click BUY without selecting any options. If you want certain options, select them and click BUY and all items will be added to the shopping cart. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
The Freight Quoter provides a freight estimate for the base products and selected options. Set the options you want and Click Freight Quoter. Fill out the form and click Get Quote. This button is also available in the shopping cart and shows the Freight Estimate for the whole shopping cart. Actual freight will be calculated on checkout. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Product Options |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Product Option Groups |
Some Option Groups are large and to save space they are "folded up". To "unfold" or expand the option group, Click on "Click Here to Open". To close and save space again Click on Click Here to Close". | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Quantity Discounts |
This box shows the quantity discounts available for a product. If the discount box is shown on the product page, the system will automatically apply the discount when you change the "Qty" box shown on the product. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Product Packages |
Product packages are pre-assembled groups of products or products
and accessories with a specific price.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This button launches the Find Utility that allows the user to find products via a database search of all website files. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This button launches a Transfer Switch Finder tool that allows the user to search for and price transfer switches. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This button launches a Value Converter that allows the user to convert numerous values. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This button presents the factory brochure for the product. Some products have more than one brochure which may show nearby. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
This button presents a product detail chart which lists the main specifications for the product. The chart can be printed and used to compare one generator to another model. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This button displays the warranty for this product. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This button presents this HELP page. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This button is shown on selected products and displays a drawing showing the service points on a product. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This button is shown on selected products and displays a Bill of Materials for the product model shown. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This button is shown on selected products and displays a De-rate specification for the product model shown. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
This button is shown on selected products and displays a Nema Plug Guide. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This button is shown on selected products and displays the Test Criteria used for the product model shown. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This button is shown on selected products and displays the Enclosure Data specification for the product model shown. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 Detailed Description |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Included Equipment | Included Equipment: Generator Yanmar diesel engine and medium duty alternator on a steel frame skid base, digital 300 control panel with autostart, automatic shutdowns, radiator, industrial grade muffler, air filter, oil drain kit, battery tray, battery hold down and cables, owners manual and warranty. Batteries are not included. Other options are NOT included please purchase the options from the option lists. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Features: | If a product has numerous features a graphic of those features will be presented. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Additional Information | Additional information on the product, including brochures, specifications, drawings and other materials are presented here with links to the documents. Links to related products or similar series of products are also shown here. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Rainbow Bars |
Rainbow bars and shown at the bottom of all product pages. Rainbow bars allows you to Click a link, within the bar and a table will pop-up on a new page, displaying the products named in the link. For example, to see a table of "All RV Gasoline" Generators Click on that link in the rainbow bar and the table will appear. On the table that appears, each generator will be listed and certain specifications for each will be shown. A link at the end of each item allows you to go to the display page for that specific generator. Click on the "All RV Gasoline" in the Rainbow box below to see how it works. To return to the shopping cart Click TO CLOSE WINDOW button on the top or bottom of the table displayed.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Shopping Cart & Check Out | The shopping cart and check out panel is how you purchase products from GeneratorJoe. To purchase products, locate the product you want, Click on the "BUY" button and the item will be added to the shopping cart. You will be notified by a pop-up alert box that tells you that you added an item to the shopping cart. Continue shopping and fill up you cart. To change the count of items purchased or to remove items see the instructions in Shopping Cart below. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Other Data Available | Most products have OTHER DATA AVAILABLE: areas that provide specialized references, in-depth lists, tables, pictures and other data related to the product. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
