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WEB SITE HELP GUIDE
Click on the Page Help button above, to get questions answered by PowerPixie!
|FAQS - FINDING PRODUCTS - OPTIONS & OPTION PRICES - PRODUCT SPECIFICATIONS - HELP INDEX -|
|ABOUT GENERATORS - ABOUT TRANSFER SWITCHES|
|GENERATOR AMP CHART - TABLES & FORMULAS - GLOSSARY - NOISE -|
|Site Features and Functions|
|Website features and what they do.|
|Under Construction: When this symbol appears on any part of our site it means we are working on that area. We are loading products or revising the format. We will try to get the work done fast but please be patient.|
Website Links: The website consists of numerous links and buttons, each with a helpful function. In this help file is a description of each link and button. If you want to use the information from a link or button just Click on it. A LINK is an underlined word, usually in CAPITAL LETTERS Just Click on the link to go to the additional information or function. A button looks like this. Just Click on it to use the function or feature.
|Top of Page (Masthead): The top of page shows our logo and has several links to special pages. Click on the links to see the content of these pages. The Masthead is always at the top of the screen. You can always use the Link Bar, Leasing bar, Chat Link and other links no matter where you are on the website.|
This is our logo and HOME button. This logo is shown on every page and if you Click on it, the system will return you to the home page. GeneratorJoe® is a United States Registered Trademark.®
|SKU Index Site Index These indexes are used for various purposes. These indexes are NOT intended to be used to fine products. Use the Products menu, the blue bar on the left side of almost every web page on this site.|
|Pictures This link is an index to all the pictures files of GeneratorJoe and PowerPixie. We post this to amuse our customers.|
|GeneratorJoe® is a small business owned by a service connected disabled veteran. Click the flag for more information.|
|Mail and E-Mail||To send mail to the sales office, to PowerPixie or GeneratorJoe® just Click on the link and your email editor will launch a mail message. Fill out the mail form and Click SEND. |
|This is the main page of our website. Clicking on this button returns you to the Home page|
|This button goes to the Company page. We tell you about our company and the owners. We have pictures of PowerPixie and GeneratorJoe® and other amusing things.|
|This button goes to our Contact Information page. E-Mail, Fax, Telephone and Mail. Contact us by any method and we will answer you promptly.|
|This button goes to the tracking page. It allows customers to log in and check on their orders. You need to have a valid order or a saved order in the system and you must have an E-Mail address that was registered along with your password. Type in your E-Mail address and password. You will either be logged in or told that your E-Mail address is not valid. If your order is not in the system, call our office at 707 542-2224 from 9 A.M. to 5 P.M. Pacific Time. This is a California telephone number. If you forgot your password we have an automated utility that will E-Mail you your password, Just Click on the Forgot Your Password? link. Type in your E-Mail address and Click Email My Password.|
|This button goes to the Login/Register page. If you are a GSA or Commercial Customer with an account you need to log in here to see your special prices. If you forgot your password use the tools on the login page to have you password emailed to you.|
|This button returns you to this help page.|
|This page lists Special Sale items. We use this page when we have products on sale for storms, hurricanes and other disasters.|
|We rent generators. For more information Click on this button.|
|You can use our E-Lease program to lease or lease purchase any products we sell The minimum is $3,000 per lease. You can bundle the products, freight, services and other items into your lease. To apply for a lease, create a user name and password and fill out the forms. It's easy and your not obligated to lease until you sign an agreement. Our leasing company will process your application immediately. If you would like to calculate the cost of a lease, go to the item you want to buy and look for this button. Click this button and use the built in form. See more information on this button below on product page help.|
|We no longer buy generators. This button works but we are not buying.|
|GenJoe & the Competition: This handy chart shows how GeneratorJoe® is different from the competition. Click on the button to view|
|This button takes you to the FIND page. You can find products by keyword, category, sub-category, price, manufacturer or any combination of these. You can produce a list of generators with the List Maker.|
What are these numbers?
|Cage 1U5V7 - TIN/EIN #943026355 - Duns #054590203 - These numbers are used by government agencies to access our contact information through various government information systems.|
|GeneratorJoe® Truck||This is our delivery truck. It appears when you ask for a freight quote or when you check out. Our website calculates freight online, in real time. Its not a guess, it actually calculates the freight from the factory to your zip code. No other generator web site has this service. When you see this button you may get a freight quote for the product your interested in, just select the products and Click the button. For more information on how to use this button, see the product information pages below|
|Left Side Panel Menu||The Left Side Panel contains the Product Categories, Information, Search, Advanced Search, Manufacturer Search, Price Range Search, Shopping List search and Mailing list sign up. See details of each of these groups below.|
|Product Categories||The products listed in the Left Side blue panel are "Categories". Portable Gasoline", "Industrial Diesel - 1 Phase", "Industrial Diesel - 3 Phase" are major product Categories. Click on a Category and you will be transported to the Sub Category page for those products (unless there is only one page and then you will be transported directly to the product page). The listings shown are the Brands (and sometimes multiple Series of the same brand). |
When you Click on the "Click for Models & Prices" button you will move to the Sub-Category page. See Sub-Category below for more information.
Clicking Industrial Diesel 1 Phase gets this
|This page that appears when you Click on the " Click for Models & Prices" button for GENERATORJOE, Industrial - Diesel - Centurion™ (I, K & Y) as shown in the box above. All the products in this sub-category are shown grouped together, but each item will be shown separately. (See SKU or Product ID below.). You can Click on "VIEW " to go to the details for that product. |
|Product Page||Select the model you want and then select the options and accessories for that item. As you select models, options and accessories the price automatically updates. You can see the cost of an option or accessory (either adding or subtracting charges in dollars), inside the option or accessory window. When you Click "BUY" all the items with the options and accessories are moved to the shopping cart. Some items provide "No Model Selected" as an option in the Model option window, that will subtract the cost of the base unit for the price shown, so that accessories can be purchased separately. There are numerous tabs on each product page. Click on the tabs to access the information on the selected model.|
|This is our customer information area. Learn about generators, transfer switches and more. We have provided tables, formulas, operation and safety guides for your use. If you have suggestions for additions to our More Information area please write to us.|
|The Search Utility allows you to search by a manufacturers product number, a GeneratorJoe® product number, product name, product size, product description, key words, colors or almost anything else. If you type in "cans", for example, the search engine presents a page of fuel cans and nozzles. If you type in "45 kW" the search engine presents a page of items that contain the words 45 and kW. You can then select an item from the page to view. Type in what you want to search on and Click Go.|
|Advanced Search||If you Click on Advance Search a dialog box will appear. You can narrow your product search to by exact phrase, partial words, any word or all words. You can even search by Categories, Sub-Categories, Minimum and Maximum Price. You can use all of these criteria to search for one product or a group of products all in the same search. Type in or select what you want to search on and Click Search.|
|The Manufacturers Search Utility allows you to search by a manufacturers name. If you type in "Onan", for example, the search engine presents a page of Onan generators. This a handy way to list all the products from one manufacturer.|
|Fill in your email address and press GO. You will be added to the GeneratorJoe mailing list.|
|Rainbow bars and shown at the bottom of all product pages. Rainbow bars allows you to
a link, within the bar and a table will pop-up on a new page, displaying the products named in the link. For example, to see a table of "All RV Gasoline" Generators Click on that link in the rainbow bar and the table will appear. On the table that appears, each generator will be listed and certain specifications for each will be shown. A link at the end of each item allows you to go to the display page for that specific generator. Click on the "All RV Gasoline" in the Rainbow box below to see how it works. To return to the shopping cart Click TO CLOSE WINDOW button on the top or bottom of the table displayed.
|This page is under construction and is constantly being updated|
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